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How maxswin88 Handles Your Personal Data

When you open an account with us, you share personal details and payment information — and we take that seriously. This policy explains exactly what we collect, why we collect it, and how you can request changes or deletion at any time.

Data collected only for account and transaction useDANA, OVO, GoPay wallet data handled with careYou can request your data or ask us to delete itNo data sold to third partiesContact our support team any time for privacy queries

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PRIVACY CONTACT PATHS

Reach Us About Your Privacy

If you have a question about your data, want to correct account information, or need to request deletion, our support team handles privacy queries directly. Use any of the channels below to get in touch — we respond to data-related requests as a priority and will confirm receipt of your query before we action it.

Live Chat Open the live chat window from your account dashboard. Available for account and data queries. We confirm privacy requests in writing before taking action.

Email Support Send your data request or privacy concern to our support email. Include your registered account name so we can locate your record and respond accurately.

In-App Help Access the help section inside the maxswin88 mobile interface. Select 'Account and Privacy' from the menu to submit a formal data request or correction.

Data We Collect and Why It Matters

maxswin88 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

We collect the information you provide when registering an account — your name, email address, phone number, and date of birth. When you make a deposit or withdrawal through DANA, OVO, or GoPay, we also record transaction references and wallet identifiers so we can verify payments

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and resolve any issues on your account. Device identifiers and session data are logged automatically each time you access the platform; this helps us detect unusual login activity and keep your account secure. We do not store your full e-wallet PIN or bank credentials — those
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stay inside the payment app on your device. Some data is collected through cookies placed when you browse our lobby pages; you can manage cookie preferences through your browser settings. We retain account data for as long as your account remains active or as required under
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applicable local law and regulations. If your account is closed, we hold certain records for the minimum period required, then delete them. Availability of our services, including how data is processed, depends on local law and eligible regions. Players in Yogyakarta and across Indonesia are subject
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to the same data handling practices described here.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

HOW WE PROTECT IT

Data Handling, Cookies and Account Security

We use SSL encryption across all account pages and transaction flows, which means data moving between your device and our servers is protected in transit. Payment data linked to DANA, OVO, and GoPay is processed through the respective payment provider's own secure environment — we receive only the transaction confirmation, not your full wallet credentials. We review access logs regularly and flag any login from an unrecognised device, prompting an OTP verification step before access is granted. You can check your active sessions in account settings and end any session you do not recognise.

Data Retention We keep your account data while your account is active. After closure, we retain only what local law requires, then delete it. You can request a retention summary at any time.

Cookie Handling Cookies track session activity and lobby preferences. They do not store payment credentials. You can clear or block cookies through your browser without affecting your account login.

Account Security OTP verification is triggered on new device logins. If you spot an unrecognised session in your account settings, end it immediately and contact support to flag the activity.

Data Requests You have the right to access, correct or delete your personal data. Submit a formal request through live chat or email and we will action it within the timeframe applicable local law sets.

Common Questions About Your Data and This Policy

These are the questions we get most often about how we handle account data, what gets stored when you pay via DANA or OVO, and what your rights are. If something is not covered here, reach out via live chat and we will give you a direct answer.

We collect your name, email, phone number and date of birth at registration. Once you transact, we also log payment references from DANA, OVO or GoPay to verify deposits and withdrawals on your account.

We do not sell your data. We share only what is necessary with payment processors like DANA, OVO and GoPay to complete transactions, and with any authority that legally requires it under applicable local law.

Contact our support team via live chat or email with your registered account details. We will confirm your identity and send a summary of the data we hold on your account within the period local law allows.

Yes. Submit a deletion request through live chat or the in-app help section. We will delete your data after the minimum retention period required by applicable local law has passed.

No. Your full wallet PIN and payment credentials stay inside the respective app on your device. We only receive a transaction reference and confirmation once a payment has been processed successfully.

After account closure, we retain only the records that local regulations require us to keep. Once that minimum period has passed, your data is deleted from our systems. You can ask us for a timeline at any time.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

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How maxswin88 Handles Your Personal Data

Reach Us About Your Privacy

Data Handling, Cookies and Account Security

Common Questions About Your Data and This Policy

01 What personal data does maxswin88 collect when I register?

02 Does maxswin88 share my data with third parties?

03 How do I request a copy of my personal data?

04 Can I ask maxswin88 to delete my account data?

05 Are my DANA, OVO or GoPay credentials stored by maxswin88?

06 What happens to my data if I close my account?

Privacy Policy

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