Reference

Our Terms and Conditions at maxswin88

These terms set out how your account works, what we expect from you, and what you can expect from us — covering deposits via DANA, OVO, and GoPay, account access, and how disputes are handled.

Account RulesDANA, OVO, GoPay Wallet TermsEligibility by RegionDispute ProcessAccount Closure
maxswin88 Our Terms and Conditions at maxswin88
HOW WE HANDLE ACCOUNTS

Account Security and Data Handling

We take how we manage your account data seriously. Your personal details and wallet information — whether linked to DANA, OVO, or GoPay — are stored with encryption and accessed only for account operation, verification, and dispute resolution. We do not share your data with third parties outside what is required for payment processing or legal compliance in your region.

Data Retention

We keep your account data for as long as your account is active and for the period required by applicable regulation in your region after closure.

Cookie Use

Our platform uses cookies to maintain your session and remember your wallet preference — DANA, OVO, or GoPay — across visits. You can manage cookies in your browser settings.

Account Security

Login is protected by OTP verification sent to your registered number. Never share your OTP. Report a compromised account immediately through live chat.

Request and Changes

To request a copy of your data, update your registered wallet, or close your account, contact our support team via email with your account ID and the specific request.

TERMS CONTACT PATHS

Reach Us About These Terms

If something in these terms is unclear, or if you believe your account has been actioned incorrectly, contact our support team directly. We handle account and policy queries through live chat, email, and WhatsApp. Players in Yogyakarta and across Indonesia can reach us through any of these channels — we respond in English and handle wallet verification and policy questions on all three.

Live Chat Start a live chat session from the account menu. This is the fastest path for urgent terms or account access questions.
Email Support Send a detailed terms query to our support email. Include your registered account ID and the specific clause you are asking about.
WhatsApp Message our WhatsApp line for wallet-linked account questions — DANA, OVO, or GoPay disputes handled directly by the account team.

Common Questions About Our Terms

These are the questions we hear most often about how our terms apply to real account situations — from wallet linking to account closure and what happens when a term changes.

No. Any wallet linked to your account must be registered in your own name. Using another person's DANA, OVO, or GoPay wallet violates our terms and may suspend your account.

We notify you through your registered account or contact method. Continuing to use the platform after the update date means you accept the revised terms in full.

Contact support via email or live chat with your account ID and a closure request. We process closures after verifying your identity and clearing any pending withdrawals.

No. Each person may hold one account only. Duplicate accounts are a breach of these terms and both accounts may be suspended during review.

Send a data request to our support email with your account ID. We will respond with the information we hold on your account within the timeframe required by applicable local regulation.

Raise a dispute through live chat or email, citing the specific clause you believe was misapplied. Our account team reviews disputes and responds with a decision and the reasoning behind it.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.